Having trouble accepting a QuickBooks Online invitation?
- Dealing with Digits

- Jul 6, 2019
- 1 min read
Updated: Apr 18, 2020
Did you just receive a QuickBooks Online invitation to your email and are getting an error 'Opps, something went wrong' or just cannot accept the invitation?
Well, no worries!
I'm about to walk you through the best way to always accept a QuickBooks Online invitation.
Here we go!
So your QuickBooks invitation has just hit your inbox. Go ahead and open it up.
Right Click on the option to accept and choose copy hyperlink or copy link location.
Now that the link is copied to your clipboard, we need to open a private/incognito window so that your cookies, cache, and extensions do not interfere. To do this, click on the three dots in the upper right of Chrome and select New Incognito Window.
Next, paste the link you've copied into the very top URL bar and click enter.
This should allow you to accept your invite easily.
If you are still having trouble, contact the user who invited you and have them DELETE (not resend) the invite. Then have them reinvite you so you receive a fresh invite to your email.
TIP: Before you receive that new invite (if needed), be sure to delete the 1st invite email you received so you're certain which one is the newest.
I hope this helps!

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